Bicycle Shipping

All our bikes are packaged by professional Bicycle Mechanic and shipped via UPS Ground at the same business day that way you can enjoy it as soon as possible. Tracking number will be provided when the payment being confirmed. UPS delivery driver maybe will require an in-person signature at time of delivery. Shipping with in the U.S.A. Only. (Excluded Puerto Rico, Hawái and Alaska).

Most Bikes Shipped are 90% assembled - Front Wheel & Seatpost are removed in most cases to fit in Box as well as Handlebars are loosened and turned to their side. A simple Allen Key is what is needed to tighten the Handlebars and typically the front wheel is Quick Release and easy to put back on front. Seatpost is easy to install by a simple Allen key.


**Shipping Policy**

Thank you for shopping with us! We want to ensure you have a smooth experience with your purchase. Please read our shipping policy carefully:

1. **Shipping Costs:** Shipping costs are calculated based on the weight and dimensions of the item and the delivery location. These costs will be clearly displayed at checkout.

2. **Delivery Time:** Delivery times are estimated and may vary depending on your location and the shipping method selected. We will provide tracking information once your order has been shipped.

3. **Assembly and Adjustments:** Please note that our responsibility extends only to the delivery of the item to your specified address. The cost and arrangement for assembly, adjustments, or any additional services needed once you receive your bike are solely the responsibility of the buyer. We recommend consulting a professional for proper assembly and adjustments to ensure optimal performance and safety.

4. **Damage and Issues:** If your bike arrives damaged or with missing parts, please contact us within 48 hours of delivery. We will work with you to resolve any issues, but we are not liable for issues that arise after this period.

5. **Returns and Exchanges:** For information on returns and exchanges, please refer to our Returns Policy.

Thank you for your understanding and cooperation. If you have any questions, feel free to contact our customer service team.